Introduction:

At HomeHarHub, our Refund and Returns Policy ensures that every customer can shop with confidence. If you’re not completely satisfied with your purchase, you can easily return the product and receive a refund, as outlined below. For more information on consumer rights, you can visit the Consumer Protection Website for additional guidelines.

General Return Conditions:

1. Conditions for Returning Products Under Our Refund Policy:

  • Firstly, you can request to return products within 14 days from the date of receipt.
  • Additionally, products must be in their original condition and unused, with all original tags and packaging intact.
  • However, damaged, used, or altered products are not eligible for return under our Refund and Returns Policy.

Refund and Return Process:

2. How to Request a Return:

To initiate a return, please contact our customer service team via email at info@homeharhub.com or call us at 00966545774202. In addition, kindly include your order number, product details, and reason for the return. For more about how to request a return, you can refer to the Return Guidelines.

3. Return Approval Process for Refunds:

Upon receiving your return request, we will review the information provided. If the product is eligible for return, we will approve it and send you return instructions.

4. Return Shipping Costs and Process:

After receiving approval, securely package the product and return it to the address provided. Please note that return shipping is the responsibility of the customer unless the product is defective or was sent incorrectly, in which case we will cover the cost, as per our Refund and Returns Policy. You can check general shipping policies here: Shipping Information.

5. Refund Processing and Timeline:

Once the returned product is inspected, we will process your refund using the original payment method within [number of days] business days. Therefore, the refund will be processed as soon as the product is confirmed in its original condition.

Non-Returnable Products:

The following products are not eligible for return or refund under our Refund and Returns Policy:

  • Customized or personalized items.
  • Opened consumable products (e.g., food, beverages).
  • Gift cards.

Contact Us for Assistance:

If you have any questions about our Refund and Returns Policy, please feel free to reach out to us at info@homeharhub.com or call 00201033664609. We are always happy to assist you.

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